Even with advances in technology and digital communications, the challenges related to paper documents continues to present a real and growing challenge to business. As result, the scanning of documents has proven a viable and valuable solution to paper files. The first step in the reduction of paper records and other traditional paper-based business activities is the development of ‘scan on demand’ services. The digitization of your paper documents are numerous and can include the following
Advantages to Document Scanning Your Files
Cost of Storage
Buying more storage and housing documents in expensive office or off-site storage space represents a potentially huge and unwarranted cost.
A significant amount of a company’s lack of productivity can be attributed to time spent retrieving and sorting documents. In many instances, the issue is so extreme that full-time staff is literally dedicated to the task
Customer Service Inquiries
When it comes to customer account inquiries, slow response time due to misplaced documents or worse totally lost, can result in poor customer service with potentially damaging repercussions to corporate reputation.
Workflow automation and mobile workforce management helps companies collect and process data digitally which accelerates timelines and helps your organization get paid faster.
Time Wasting Practices
Moving paper throughout an organization (e.g. gaining payment approval for an invoice) is tedious at best. In an effort to try and prevent total loss, copies are often made first (resulting in more storage!) introducing time delays. The issue is exacerbated when the documents need to get moved between remote offices and/or remote third-party organizations.
Employees become better informed when they have immediate access to the tools and resources that they require. This allows your staff to create a much more positive impact and experience on the customers end with the company.
Security of Documents
Data collected by a mobile workforce management solution can be viewed instantly and can be sorted and filtered easily translating that data into visualizations and/or customer reports.